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New Page 1
| Policies
and Shipping
Information |
Is my personal information secure?
Your personal information is secure with us. Our site is
ScanAlert certified as a safe shopping destination. Our site is checked
daily to make sure your information is protected. Will you sell my
information to mail order houses or spammers?
We will not sell your information to any other source. We use
your information only for shipment and payment.
If you elect to join our customer mailing list, we will use your email
only to send offers directly from us. We will not sell your e-mail
address to any other on line marketing group. For more
information please feel free to review our complete
privacy policy.
When will my order ship?
Your order will ship within 1-3 business days from the day we
receive your order. Please allow an additional five to six days for your
product to be delivered. If for any reason your order will be delayed
you will be notified by phone or mail.
What if you do not have my item?
In some cases, our warehouse may have an inventory discrepancy and some
items may no longer be available. We strive to keep our inventory as
current as possible, but in some cases errors arise. We appreciate your
business and in this event you will be contacted via e-mail to see if
you wish the remaining part of the order to be shipped.. How can I
return an item?
Returns and Exchanges:
Items must have original
packaging and paperwork to be eligible for a refund or exchange. Return
shipping charges are the responsibility of the customer.
Items altered by the customer may not be returned
or exchanged. A restocking fee of all items taken out of the original
packaging will be charged a $7.50 per item.
Refunds: Items received by YourHomeAccent within 30 days of
original ship date will receive
credit (with any applicable
taxes) to the original payment method less shipping and handling
charges. Items returned and received by YourHomeAccent
after 30 days of the original ship date will be eligible for EXCHANGE
ONLY. Refunds can take up to four weeks to process. For credit
card orders, please allow two statements for credit to appear
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Where do I send my return?
Include in your shipment a copy of the original packing slip and a letter
stating the reason for the return. Enclose the letter with the merchandise you
are returning. Ship all return merchandise to:
Compass Commerce
2200 South Fort Apache #1087
Las Vegas, NV 89117
Shipping Cost:
We charge a standard shipping cost of $10.00 for orders over $75.00, and $5.00
for orders under $75.00. |
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Items in Cart: 0
Sub-Total: $0.00
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